Optimizing E-Invoicing In Property, Strata & Real Estate Development – “A Practical Guide for Real Estate and Strata Management Professionals”
[5 CPD Hours Approved by LPPEH]
Hartamas Training Centre
Level 13, Block A, Menara Prima, Jalan PJU 1/37, Dataran Prima, 47301, Petaling Jaya, Selangor Darul Ehsan.
Speaker
Dr. Navinkumar
Senior Lecturer & Accredited Freelance Trainer
Open University Malaysia
Introduction
In line with Malaysia’s digital transformation and tax reform under the Inland Revenue Board (LHDN), E-Invoicing is being implemented nationwide to improve transaction transparency, reduce tax leakage, and improve efficiency. For professionals in the property industry— especially property managers, Joint Management Bodies (JMBs), and developers—it is essential to understand how this digital invoicing method impacts billing for services like maintenance, rental, deposits, and late fees.
Outlines of Session
Module 1: Introduction to E-Invoicing
Topic 1: What is E-Invoicing?
- Definition and Purpose
- Digital vs. Traditional Invoices
- Global vs. Malaysian Context
Topic 2: Regulatory Landscape in Malaysia
- LHDN E-Invoicing Roadmap
- Timeline for Mandatory Implementation
- Legal Implications for Non-Compliance
Activity:
- Interactive Quiz: “Myths and Facts about E-Invoicing”
- Short Video Clip: LHDN’s Vision for E-Invoicing
Module 2: Understanding Compliance and Transaction Types
Topic 1: Core Compliance Requirements
- Mandatory Fields
- Digital Signature and Timestamp
- Validation and Archiving
Topic 2: Applicable Transactions for Property Sector
- Rental Collection
- Maintenance Charges and Sinking Fund
- Deposit Receipts and Refunds
- Sale of Units (Progress Payments)
Activity:
- Group Brainstorm: “List down all transactions in your organization that will require E-Invoices.”
- Mini Case Discussion: Rental Billing for Commercial Tenants
Module 3: Tools, Platforms and System Integration
Topic 1: MyInvois Portal Walkthrough
- Login and Access
- Generating and Sending E-Invoices
- Downloading and Archiving Records
Topic 2: Software Integration Options
- Peppol Service Providers
- API Integration for ERP / Accounting / Property Management Systems (e.g., Qube, IFCA)
- Handling Bulk Uploads
Activity:
- Live Demo: Using a demo account to issue an invoice for a maintenance fee
- Comparison Discussion: “Should your JMB go with MyInvois or Third-party API provider?”
Module 4: Practical Submission Process and Troubleshooting
Topic 1: E-Invoice Lifecycle
- Invoice Creation → Validation → Delivery → Acceptance/Rejection
- Issuing Credit/Debit Notes
Topic 2: Document Retention and System Synchronization
- Storage Requirements
- Linking with Accounting Entries
- Monthly Reporting and Audit Readiness
Activity:
- Hands-On Practice: Simulated creation of an invoice, followed by system validation
- Troubleshooting Exercise: “Fix the Invoice” (participants identify errors in a mock invoice)
Module 5: E-Invoicing Use Cases for Property Sector
Topic 1: Common Use Cases
- Maintenance Billing to Owners
- Deposits for Rental Units
- Progress Claims from Developers to Buyers
- Late Payment Charges and Adjustments
Topic 2: Stakeholder Communication
- Informing Owners/Tenants about Invoice Format Changes
- Training Internal Staff
Activity:
- Role Play: “You are a JMB Treasurer explaining E-Invoice to a resident.”
- Mini Project: Draft your unit’s E-Invoicing SOP
Module 6: Preparing for Implementation
Topic 1: Implementation Planning
- Assess Current Systems
- Staff Training and SOPs
- Communication Plan for Owners and Buyers
Topic 2: Frequently Asked Questions
- Handling Rejections
- Real-time Submission Failures
- Linking with SST
Activity:
- Reflection: What 3 actions will you take immediately after this course?
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