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Mastering High Emotional Intelligence (EQ) to Sell Property Professionally

[5 CPD hours applied from LPPEH]
Date & Time:
28 May 2025 (Wednesday)
10:00 am - 4:30 pm
Venue:

Hartamas Training Centre
Level 13, Block A, Menara Prima, Jalan PJU 1/37, Dataran Prima, 47301, Petaling Jaya, Selangor Darul Ehsan.

Price Per Pax

CPD Seminar

RM338.00
HRD Corp Claimable Course
RM498.00

Note:

  1. Registration is on a first-come, first-served basis. Seats are confirmed only upon successful registration and payment.
  2. For non-attendance or withdrawals made within 7 days prior to the event, a 50% refund only will be issued.
  3. The organizer reserves the right to refuse entry to any person for reasons deemed appropriate.
  4. In the event of cancellation or postponement of the seminar, participants will be notified and offered a full refund of the amount paid.
  5. No electronic recording equipment is allowed. Exceptions may apply for authorized media personnel.
Speaker

Mr. Casey Tee
International Property Negotiation & Sales Master Trainer,
Focus Training And Consulting

Seminar Outline

Module 1: Understanding Emotional Intelligence in Property Sales

  • What is EQ & why is it crucial in property sales?
  • The 5 pillars of EQ: Self-Awareness, Self-Regulation, Motivation, Empathy, Social Skills
  • Case study: High EQ vs. Low EQ in a sales scenario

Module 2: Mastering Self-Awareness & Emotional Control

  • Recognizing your emotional triggers in sales conversations
  • Techniques to stay calm and confident under pressure
  • Handling buyer rejections and difficult clients with grace

 Module 3: Building Trust & Rapport with Clients

  • The psychology of buyer emotions—what drives decision-making?
  • Active listening & mirroring techniques to connect deeply with clients
  • How to read body language and adjust your approach accordingly

Module 4: Influencing Buying Decisions Using EQ

  • Crafting emotionally compelling sales presentations
  • The power of storytelling in property sales
  • Using social proof & emotional appeals to create urgency

Module 5: Handling Rejections & Staying Motivated

  • How top sales consultants bounce back from setbacks
  • Managing stress & staying driven in a competitive market
  • Building a high-EQ sales mindset for long-term success

Module 6: Conclusion: Applying Emotional Intelligence in Sales – Key Insights, Action Plan, and Challenges

  • Summary of key learnings
  • Personal action plan: Applying EQ in daily sales
  • Q&A session for real-world sales challenges

[Image source: Getty Images]

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