Mastering High Emotional Intelligence (EQ) to Sell Property Professionally
[5 CPD Hours Approved by LPPEH]
Date & Time:
Venue:
Hartamas Training Centre
Level 13, Block A, Menara Prima, Jalan PJU 1/37, Dataran Prima, 47301, Petaling Jaya, Selangor Darul Ehsan.
Speaker
Mr. Casey Tee
International Property Negotiation & Sales Master Trainer,
Focus Training And Consulting
Seminar Outline
Module 1: Understanding Emotional Intelligence in Property Sales
- What is EQ & why is it crucial in property sales?
- The 5 pillars of EQ: Self-Awareness, Self-Regulation, Motivation, Empathy, Social Skills
- Case study: High EQ vs. Low EQ in a sales scenario
Module 2: Mastering Self-Awareness & Emotional Control
- Recognizing your emotional triggers in sales conversations
- Techniques to stay calm and confident under pressure
- Handling buyer rejections and difficult clients with grace
Module 3: Building Trust & Rapport with Clients
- The psychology of buyer emotions—what drives decision-making?
- Active listening & mirroring techniques to connect deeply with clients
- How to read body language and adjust your approach accordingly
Module 4: Influencing Buying Decisions Using EQ
- Crafting emotionally compelling sales presentations
- The power of storytelling in property sales
- Using social proof & emotional appeals to create urgency
Module 5: Handling Rejections & Staying Motivated
- How top sales consultants bounce back from setbacks
- Managing stress & staying driven in a competitive market
- Building a high-EQ sales mindset for long-term success
Module 6: Conclusion: Applying Emotional Intelligence in Sales – Key Insights, Action Plan, and Challenges
- Summary of key learnings
- Personal action plan: Applying EQ in daily sales
- Q&A session for real-world sales challenges
[Image source: Getty Images]