Essential Leadership Skills

Tips and Tricks in Excel
November 22, 2023

Shirley SY Leong

Trainer's Profile
  • Certified Professional Trainer, IPMA UK
  • Associate Certified Coach (ACC), ICF
  • Certified DiSC Trainer, WILEY
  • Certified Mental Toughness Coach, Mental Toughness Institute
  • Certified NLP Practitioner
  • Systemic Constellation Practitioner

Shirley has been in the learning and development industry for over 16 years with great exposure to all types of organizations. She was a business manager and at leadership team involved in the areas of business operation, business development, event management, sales & marketing, new market development and partnership management. She has helped to turn around two negative bad debts companies into profitable. She was working in Malaysia, Singapore, China and Hong Kong.

Approach

Shirley is a firm believer in “knowledge + action = transformation”. Learning and knowledge is at the lower level of training, the utmost important is bring training to higher level, help learners to apply what they learn thus turn into business results. Always start working with clients to identify and clarify their key objectives in carrying out a project, to ensure alignment with the companies’ strategic directions or business goals. Since Shirley has worked with organizations from all sizes and variety of industries, she could effectively provide holistic suggestions to the challenges and needs to fit best for the context.

Other Relevant Experience

Examples of her key projects

  • 6-month Leadership Development Program by four phases ~ pre-work before workshop, training workshops, personal action plan after each phase.
  • 6-month project for a management team ~ consists of training, team coaching, facilitated problem solving session.
  • 9-month Talent Development program for the HIPO which consists of extensive learning needs analysis, workshops, follow up sessions, part of training committees and graduation.
  • Coach aspiring trainers and start up business owners on their skills development, business plan, challenges and personal breakthrough.

Essential Leadership Skills
COURSE INTRODUCTION

Essential Leadership Program preparing participants to become the leaders of tomorrow, especially those newly transition into their new roles. It is structured to provide opportunities to participants to enhance their learning experience and develop important leadership skills.

The program equips participants with the leadership potential and professional to pursue a grater career change, through various competency activities designed for them.

COURSE DESCRIPTION
This programme uses a combination of training aids and methods such as lectures, activities, exercises and group discussion to enhance learning. The learning process is experiential and highly interactive.
OBJECTIVES
  • Equip participants with leadership skills needed to direct, coach and motivate your workforce toward higher performance and productivity, with improved staff morale.
  • Improve your participants’ skills in implementing effective and positive delegation.
  • Expose participants to the various skills and techniques in human relations and how they can apply at their workplace to increase productivity.
  • Enable participants to develop proper work etiquette and positive work attitudes that promote personal and organisational growth.
COURSE OUTLINE

MODULE ONE: START WITH WHY & YOURSELF

  • Work Smart Ideas
  • Setting Goals for Career Growth
  • Self-Leadership and Their Power of Pro-Activity

MODULE TWO: ROLES & RESPONSIBILITIES FOR MANAGERS

  • Challenges for a leader
  • Management vs Leadership
  • Self-Leadership & Challenges for a Leader
  • Self-Mastery & The Need to Change

MODULE THREE: WORKING & COLLABORATING WITH OTHERS THRU DISC

  • The Principles of Good Communication
  • Why personality style
  • Fundamentals of DISC - reading behaviours
  • DISC practical applications
    • Identifying the needs of each style
    • What each style needs to improve and minimize the weaknesses
    • Motivation of each style
    • How to work with different style
  • Building Trust with Others
  • Flexibility

MODULE FOUR: BUILDING HIGH PERFORMANCE TEAM

  • Anatomy of High-Performance team
  • The Five Dysfunctions of a Team
  • Shared values, collective responsibilities and Mutual Accountability
  • Changing the Language and Fostering Cooperation
  • Providing constructive feedback to team members

TARGET AUDIENCE

New Managers, Middle Level Managers, Supervisors, Team Leaders.

DATE

TBA

TIME

9.00am – 5.00pm

DURATION

14 Hours (2 days)

DELIVERY MODE

Face-To-Face Programme

VENUE

Hartamas Training Centre, Level 13, Block A, Menara Prima, Jalan PJU 1/37, Dataran Prima, 47301, Petaling Jaya, Selangor Darul Ehsan


 

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