RISE: Resilience in Stressful Environments

Module 1: Understanding Workplace Stress & Resilience

Common Workplace Stressors in Corporate & Operational Roles

• The Stress-Resilience Connection: How mental wellness impacts performance and safety.
• Workplace Thinking Styles:
  • Do you focus more on problems (Away From) or solutions (Toward)?
  • Do you rely on your own judgment (Internal Frame of Reference) or external validation (External Frame of Reference)?
• Activity: “Stress Filter Assessment”
  • Participants complete a quick self-assessment to determine their stress
    response style (e.g., proactive problem-solver vs. reactive stress responder).
  • Group discussion on how their thinking style impacts their decisionmaking under pressure.

Module 2: Managing Workplace Pressure & Fatigue

The Impact of Fatigue on Productivity & Safety

• Early Warning Signs of Burnout in Operations & Leadership Roles
• Perspective-Shifting for Problem-Solving
• Activity: “Rapid Response Thinking”
  • Participants work in small teams to analyze a common workplacechallenge (e.g., handling a tenant complaint, resolving a safety issue on-site, or managing production delays).
  • They step into different perspectives to problem-solve effectively, shifting focus from stress to solutions.

Module 3: Practical Stress Management & Self-Care

The Power of Micro Self-Care for Fast-Paced Work Environments

• How to Stay Mentally Focused During Workload Peaks
• Resetting Focus in Stressful Situations
• Activity: “The Mental Reset Technique”
  • Participants learn a 3-step reset process to use when they feel overwhelmed at work:
    • Stop & Breathe – A 10-second micro-reset to prevent stress buildup.
    • Shift & Refocus – A simple mental anchoring technique to regain control.
    • Action Plan – Identify one immediate next step to solve the problem at hand.

Module 4: Handling Workplace Conflicts with Confidence

Dealing with Difficult Clients, Contractors, or Colleagues

• How to Stay in Control When Conversations Get Tense
• Replacing Automatic Reactions with  Strategic Responses
• Activity: “Conflict Response Challenge”
  • Participants role-play handling a difficult workplace interaction (e.g., dealing with an angry customer, managing a miscommunication with a contractor, or de-escalating a workplace disagreement).
  • They use calm, structured responses to diffuse the situation.

Module 5: Long-Term Resilience & Mental Wellness Strategies

Building Mental Toughness in High-Demand Work Environments

• Quick Mental Resets for Long-Term Resilience
• How to Shift Focus from Past Stress to Future Performance
• Activity: “Resilience Roadmap”
  • Participants create a simple 3-step personal plan to maintain mental wellness at work:
    • One key stressor they will proactively manage.
    • One resilience habit they will commit to daily.
    • One accountability action to keep the habit going.