Mastering Property Negotiation: Psychological Strategies For Tough Markets
HRD Corp claimable programme

Hartamas Training Centre
Level 13, Block A, Menara Prima, Jalan PJU 1/37, Dataran Prima, 47301, Petaling Jaya, Selangor Darul Ehsan.
Trainer
Mr. Casey Tee
International Property Negotiation & Sales Master Trainer, Focus Training And Consulting
Seminar Outline
Module 1: Reading The Battlefield – Market & Mindset Strategy
Art of War Principle – “Those who understand the terrain will win before the
battle begins.”
Topics Covered
- Understanding buyer and seller psychology in slow markets.
- Identifying fear, hesitation, and hidden objections.
- Knowing when to attack, defend, or delay.
Key Learning Points
- How uncertainty shifts buyer power psychologically.
- Spotting desperation signals (in sellers, buyers, and agents).
- Positioning yourself as the calm strategist, not a desperate salesperson.
Module 2: Psychological Positioning – Winning Without Price Wars
Art of War Principle – “Appear weak when you are strong, and strong when you
are weak.”
Topics Covered
- Positioning tactics used by top agents.
- Creating authority without arrogance.
- Framing value to eliminate commission and price objections.
Key Learning Points
- How to disarm price-focused clients psychologically.
- Controlling conversations through framing.
- Becoming the agent of choice—not one of many.
Module 3: Negotiation Warfare – Controlling Emotions & Power
Art of War Principle – “If you know the enemy and know yourself, you need not
fear a hundred battles.”
Topics Covered
- Buyer vs seller power games.
- Handling aggressive buyers and unrealistic sellers.
- Emotional control under pressure.
Key Learning Points
- Recognizing manipulation tactics in negotiation.
- Maintaining psychological dominance without confrontation.
- Turning deadlocks into movement
Practical Exercise
Live negotiation role-play using real property scenarios
Module 4: Mental Strength & Sales Resilience In Uncertain Times
Art of War Principle – “He will win who knows when to fight and when not to fight.”
Topics Covered
- Rejection immunity for agents.
- Avoiding emotional fatigue and burnout.
- Decision-making under pressure.
Key Learning Points
- Building the mental resilience of elite agents.
- Detachment from outcome, focus on strategy.
- Managing fear, procrastination, and self-doubt.
Module 5: Strategic Presentation & Closing – Sealing The Deal
Art of War Principle – “Speed is the essence of war.”
Topics Covered
- Strategic property presentation that leads to commitment.
- Reading closing signals.
- Knowing when to push and when to pause.
Key Learning Points
- Structuring presentations that reduce resistance.
- Psychological closing techniques without pressure.
- Preventing last-minute objections and withdrawals.
Closing & Final Strategy Briefing
From Agent to Strategic Negotiator
Final Takeaways
- Negotiation is won in the mind before the meeting.
- Price is rarely the real objection.
- Calm strategists defeat emotional opponents.
Art of War Closing Quote – “Victorious warriors win first and then go to war.”
Outcome for Participants
- Clear negotiation playbook.
- Improved confidence in slow markets.
- Strategic mindset of elite agents.
Course Objectives
By the end of this training, participants will be able to:
- Strong psychological negotiation frameworks.
- Practical Art of War strategies for property sales.
- Tools to close deals confidently in uncertain markets.
Target Audience
- Open to all real estate consultants.
- Property developers’ sales staff.
