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TZID:Asia/Kuala_Lumpur
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BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260303T100000
DTEND;TZID=Asia/Kuala_Lumpur:20260303T163000
DTSTAMP:20260409T171222
CREATED:20260209T033538Z
LAST-MODIFIED:20260302T090227Z
UID:5299-1772532000-1772555400@hartamasacademy.com
SUMMARY:AI Mastery for Property Negotiators: Close More Deals with Less Effort
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/ai-mastery-for-property-negotiators-close-more-deals-with-less-effort-4/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:Continuous Professional Development (CPD) Seminar,HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/jpeg:https://hartamasacademy.com/wp-content/uploads/2024/09/ChatGPT-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260310T100000
DTEND;TZID=Asia/Kuala_Lumpur:20260310T130000
DTSTAMP:20260409T171222
CREATED:20260210T043954Z
LAST-MODIFIED:20260309T090538Z
UID:5338-1773136800-1773147600@hartamasacademy.com
SUMMARY:Housing Development Acts & Land Titles: Key Legal Implications
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/housing-development-acts-land-titles-key-legal-implications/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:Continuous Professional Development (CPD) Seminar
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260311T103000
DTEND;TZID=Asia/Kuala_Lumpur:20260311T123000
DTSTAMP:20260409T171222
CREATED:20260210T054353Z
LAST-MODIFIED:20260310T090505Z
UID:5346-1773225000-1773232200@hartamasacademy.com
SUMMARY:Rights & Responsibilities of Parties in Strata Management
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/rights-responsibilities-of-parties-in-strata-management-2/
LOCATION:Online ZOOM
CATEGORIES:Continuous Professional Development (CPD) Seminar
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/2-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260317T100000
DTEND;TZID=Asia/Kuala_Lumpur:20260317T163000
DTSTAMP:20260409T171222
CREATED:20260210T060338Z
LAST-MODIFIED:20260316T040116Z
UID:5355-1773741600-1773765000@hartamasacademy.com
SUMMARY:Land Economics for Property Investors: Key Theories and Practical Tips  (Sold Out)
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/land-economics-for-property-investors-key-theories-and-practical-tips/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:Continuous Professional Development (CPD) Seminar
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/1-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260407T100000
DTEND;TZID=Asia/Kuala_Lumpur:20260407T163000
DTSTAMP:20260409T171222
CREATED:20260310T050338Z
LAST-MODIFIED:20260406T090350Z
UID:5577-1775556000-1775579400@hartamasacademy.com
SUMMARY:Unlock the Power of Emotional Intelligence (EQ): High-Impact Strategies to Close Sales
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/unlock-the-power-of-emotional-intelligence-eq-high-impact-strategies-to-close-sales/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:Continuous Professional Development (CPD) Seminar,HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/03/Website-HRDC-Banner-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260409T100000
DTEND;TZID=Asia/Kuala_Lumpur:20260409T163000
DTSTAMP:20260409T171222
CREATED:20260311T061652Z
LAST-MODIFIED:20260408T090254Z
UID:5600-1775728800-1775752200@hartamasacademy.com
SUMMARY:AI Video Marketing Mastery for Real Estate Agents
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/ai-video-marketing-mastery-for-real-estate-agents/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:Continuous Professional Development (CPD) Seminar,HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/03/Website-HRDC-Banner-1-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260421T100000
DTEND;TZID=Asia/Kuala_Lumpur:20260421T163000
DTSTAMP:20260409T171222
CREATED:20260316T063004Z
LAST-MODIFIED:20260318T014312Z
UID:5657-1776765600-1776789000@hartamasacademy.com
SUMMARY:Compliance with OSHA Act 1994 Amendments (2022) for Strata Properties
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/compliance-with-osha-act-1994-amendments-2022-for-strata-properties/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:Continuous Professional Development (CPD) Seminar,HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/03/Website-HRDC-Banner-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260423T100000
DTEND;TZID=Asia/Kuala_Lumpur:20260423T163000
DTSTAMP:20260409T171222
CREATED:20260316T024032Z
LAST-MODIFIED:20260318T014403Z
UID:5639-1776938400-1776961800@hartamasacademy.com
SUMMARY:Land Valuation
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/land-valuation-7/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:Continuous Professional Development (CPD) Seminar
ATTACH;FMTTYPE=image/jpeg:https://hartamasacademy.com/wp-content/uploads/2024/12/land-valuation-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260428T103000
DTEND;TZID=Asia/Kuala_Lumpur:20260428T123000
DTSTAMP:20260409T171222
CREATED:20260316T034245Z
LAST-MODIFIED:20260318T014455Z
UID:5647-1777372200-1777379400@hartamasacademy.com
SUMMARY:Landlord & Tenant Law For Residential Tenancy
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/landlord-tenant-law-for-residential-tenancy/
LOCATION:Online ZOOM
CATEGORIES:Continuous Professional Development (CPD) Seminar
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/03/Website-CPD-Banner-.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260429T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260429T170000
DTSTAMP:20260409T171222
CREATED:20260209T015613Z
LAST-MODIFIED:20260210T061454Z
UID:5219-1777453200-1777482000@hartamasacademy.com
SUMMARY:Leveraging AI Tools for Workplace Efficiency & Productivity
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/leveraging-ai-tools-for-workplace-efficiency-productivity/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/LEAD-HAR-HRDC-Training.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260505T103000
DTEND;TZID=Asia/Kuala_Lumpur:20260505T123000
DTSTAMP:20260409T171222
CREATED:20260406T070217Z
LAST-MODIFIED:20260406T070515Z
UID:5749-1777977000-1777984200@hartamasacademy.com
SUMMARY:Volunteers\, Villains or Virtuous Leaders? Duties & Responsibilities of Strata Committees
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/volunteers-villains-or-virtuous-leaders-duties-responsibilities-of-strata-committees/
LOCATION:Online ZOOM
CATEGORIES:Continuous Professional Development (CPD) Seminar
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/04/Website-CPD-Banner-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260507T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260507T170000
DTSTAMP:20260409T171222
CREATED:20260209T024847Z
LAST-MODIFIED:20260210T061627Z
UID:5229-1778144400-1778173200@hartamasacademy.com
SUMMARY:RISE: Resilience in Stressful Environments
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/rise-resilience-in-stressful-environments/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/LEAD-HAR-HRDC-Training-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260625T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260625T170000
DTSTAMP:20260409T171222
CREATED:20260209T020132Z
LAST-MODIFIED:20260210T061650Z
UID:5234-1782378000-1782406800@hartamasacademy.com
SUMMARY:LinkedIn Marketing Gameplan for Business Growth
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/linkedin-marketing-gameplan-for-business-growth-2/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/LEAD-HAR-HRDC-Training-3-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260709T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260709T170000
DTSTAMP:20260409T171222
CREATED:20260209T090211Z
LAST-MODIFIED:20260210T061711Z
UID:5240-1783587600-1783616400@hartamasacademy.com
SUMMARY:Driving Brand Loyalty Through Journey Mapping
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/driving-brand-loyalty-through-journey-mapping/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/LEAD-HAR-HRDC-Training-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260818T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260818T170000
DTSTAMP:20260409T171222
CREATED:20260209T085917Z
LAST-MODIFIED:20260210T061733Z
UID:5246-1787043600-1787072400@hartamasacademy.com
SUMMARY:Energy Efficiency & Renewables: Residential and Commercial Properties
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/energy-efficiency-renewables-residential-and-commercial-properties/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/LEAD-HAR-HRDC-Training-4-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20260922T090000
DTEND;TZID=Asia/Kuala_Lumpur:20260922T170000
DTSTAMP:20260409T171222
CREATED:20260209T012624Z
LAST-MODIFIED:20260210T061754Z
UID:5276-1790067600-1790096400@hartamasacademy.com
SUMMARY:AI Digital Marketing For Business Success
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/ai-digital-marketing-for-business-success/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/Website-banner-HRDC-3-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20261021T090000
DTEND;TZID=Asia/Kuala_Lumpur:20261021T170000
DTSTAMP:20260409T171222
CREATED:20260209T020651Z
LAST-MODIFIED:20260210T061820Z
UID:5253-1792573200-1792602000@hartamasacademy.com
SUMMARY:Mastering Property Negotiation: Psychological Strategies For Tough Markets
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/mastering-property-negotiation-psychological-strategies-for-tough-markets/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/Website-banner-HRDC-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20261112T090000
DTEND;TZID=Asia/Kuala_Lumpur:20261112T170000
DTSTAMP:20260409T171222
CREATED:20260209T085239Z
LAST-MODIFIED:20260210T061847Z
UID:5260-1794474000-1794502800@hartamasacademy.com
SUMMARY:Confident Delivery Mastery: Own Your Presentation
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/confident-delivery-mastery-own-your-presentation/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/Website-banner-HRDC.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Kuala_Lumpur:20261203T090000
DTEND;TZID=Asia/Kuala_Lumpur:20261203T170000
DTSTAMP:20260409T171222
CREATED:20260209T025011Z
LAST-MODIFIED:20260210T060403Z
UID:5265-1796288400-1796317200@hartamasacademy.com
SUMMARY:Strata Project Management: Handling Progress Payments With Ease
DESCRIPTION:« All Events\n 				\n				\n				\n				\n					This event has passed. \n				\n				\n				\n				\n					\n	Follow-Up Mastery: Turning Online Leads into Sales				\n				\n				\n				\n									[5 CPD hours Approved by LPPEH] 								\n				\n		\n					\n				\n				\n					\n	\n				\n				\n		\n				\n				\n									Date & Time:								\n				\n				\n				\n					\n		\n			10 December 2025 (Wednesday)\n\n		\n\n\n	\n				\n				\n				\n				\n					\n		\n		\n\n\n10:00 am\n\n		\n\n\n\n	\n	  -  \n\n4:30 pm\n\n\n\n	\n				\n				\n				\n				\n									Venue:								\n				\n				\n				\n									Hartamas Training CentreLevel 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, 47301\, Petaling Jaya\, Selangor Darul Ehsan. 								\n				\n				\n				\n							\n			\n		\n						\n				\n				\n					\n				\n				\n				\n					Speaker				\n				\n				\n				\n									Ms. Stephanie LamChief Marketing OfficerTalk To Your CMO Sdn Bhd  								\n				\n				\n				\n					Seminar Outlines				\n				\n				\n				\n									Module 1 – Understanding Why Leads Don’t Convert The property buyer journey: Awareness → Interest → Consideration → DecisionThe “leaky funnel” problem: where agents lose leadsGroup Exercise: Map participant’s current lead flow & identify key drop-off pointsModule 2 – Getting a Response from Leads Psychology of online property leads & why they ghostResponse Triggers: Speed\, personalization\, and value-first messagingRole Play: Handling “just browsing” and “not urgent” leadsImplementation: Drafting a personal first-response templateModule 3 – Securing Appointment Commitments Why leads don’t commit to appointments (low urgency\, low trust)The 3 Keys to Commitment: Pre-frame value\, micro-commitments\, and confirmation systemsDemo: WhatsApp appointment and reminder flowsPair Exercise: Design a 3-message sequence (response → appointment ask → confirmation)Module 4 – From Appointment to Viewing Why buyers cancel or no-show property viewingsStrategies to increase show-up rates (preview content\, emotional hooks\, reminders)Role Play: Handling cancellations and postponementsGroup Activity: Draft a pre-viewing teaser message to excite buyersModule 5 – Post-Viewing Follow-Through to Sale Why sales are lost after viewings (comparison\, hesitation\, poor follow-up)The “Thank → Recap → Next Step” follow-up frameworkDemo: Effective post-viewing WhatsApp/email templateImplementation: Drafting a 24-hour follow-up sequenceFinal Exercise: Build a personal “Lead-to-Sale Conversion Map” (scripts\, timing\, KPIs) 								\n				\n				\n				\n							\n			\n						\n		\n						\n				\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n	\n	Add to calendar	\n		\n	\n\n		\n			\n									\n	Google Calendar\n\n									\n	iCalendar\n\n									\n	Outlook 365\n\n									\n	Outlook Live\n\n							\n		\n\n		\n	\n\n				\n				\n					\n		\n					\n		\n				\n						\n					\n			\n						\n				\n					\n	\n		\n\n				Key Differences Between Freehold and Leasehold Properties	\n\n\n		\n	\n		Managing Tenancy Agreements: General\, Commercial and Dealing with Defaulters			\n\n	\n\n				\n				\n					\n		\n					\n		\n					\n		\n					\n		\n				\n		Share this on:
URL:https://hartamasacademy.com/event/strata-project-management-handling-progress-payments-with-ease/
LOCATION:Hartamas Training Centre\, Level 13\, Block A\, Menara Prima\, Jalan PJU 1/37\, Dataran Prima\, Petaling Jaya\, Selangor\, 47301\, Malaysia
CATEGORIES:HRD Corp Claimable Programmes
ATTACH;FMTTYPE=image/png:https://hartamasacademy.com/wp-content/uploads/2026/02/Website-banner-HRDC-2.png
END:VEVENT
END:VCALENDAR